Royal47 Platform Terms and Conditions of Use

01Definitions and Scope of Agreement

These Terms and Conditions ("Agreement") govern the relationship between royal47 ("Platform", "We", "Company") and any individual ("User", "Member", "You") who registers, accesses, or uses the services provided through the official Royal47 website.

Throughout this document, several key terms are used consistently:

• "Platform" refers to the entire royal47 system, including the website, mobile app, and all related services.
• "Account" refers to a registered user profile that grants access to royal47 services.
• "Funds" refers to funds deposited into a royal47 account by the user for the purpose of playing.
• "Games" refers to all entertainment products available on the platform, including Live Casino, Slots, Sports Betting, Fish Shooting, and Bingo.
• "Bonus" refers to any financial or non-financial incentive offered by royal47 to members.

This agreement takes effect as soon as you click the "Register" button or use any part of our platform for the first time. Continued use of the platform constitutes ongoing acceptance of the latest terms as updated from time to time.

02Member Eligibility

To register and use the royal47 platform, you must meet all of the following eligibility requirements without exception:

• You are aged at least 18 years of age or have reached the legal age of majority under the laws of your jurisdiction, whichever is higher.
• You are an individual acting in your own personal capacity, not as a representative of any business entity or third party.
• You do not reside in a jurisdiction where use of this service is prohibited or restricted by local law.
• You are not on any self-exclusion list or subject to any gaming limit program imposed by authorities or at your own request.
• You have full legal capacity to enter into a binding agreement.
• You are not using any automated software, bots, or unauthorized methods to access the platform.

03Account Registration and Management

Each user is only permitted to hold one active account at royal47. Multiple account registrations — whether using the same name, phone number, email address, or payment method — are strictly prohibited and may result in all associated accounts being frozen.

During registration, you are required to provide complete, accurate, and up-to-date information. The details you must supply include:

• Full name as stated on your official identification document.
• A valid, active email address that belongs solely to you.
• A Malaysian phone number registered in your name.
• Exact date of birth for age verification.

You are solely responsible for keeping your account username and password secure. Royal47 will not be liable for any losses arising from unauthorized use of your account, including losses resulting from your own negligence in safeguarding your login credentials.

Process KYC (Know Your Customer) at royal47 is designed to be completed in under 24 hours. You will need to upload a valid MyKad or passport copy. This verification is a mandatory requirement before your first withdrawal is processed.

04Fund Deposits and Withdrawals

Royal47 supports a wide range of deposit and withdrawal methods popular among users in Malaysia. All transactions are processed through secure channels encrypted with 256-bit SSL technology.

Supported methods: FPX, DuitNow, Touch 'n Go eWallet, GrabPay, ShopeePay, and cryptocurrency. No additional charges are imposed by Royal47 for any of these payment methods.

• Minimum deposit: MYR 10 for the majority of payment methods.
• Minimum withdrawal: MYR 30 per transaction.
• Withdrawals are processed within 2 minutes to 24 hours depending on the chosen method and KYC verification status.
• Withdrawals are only permitted to accounts or payment methods registered in your own name.

Royal47 reserves the right to request additional verification before processing withdrawals that exceed certain limits or where suspicious activity is detected. This is a protective measure to ensure the security of your funds.

05Bonuses, Promotions, and VIP Program

Royal47 offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms and conditions stated on the respective promotions page. General terms applicable to all bonuses are as follows:

• A bonus may only be claimed by one account; attempting to claim the same bonus through multiple accounts is considered fraud.
• Royal47 reserves the right to modify, suspend, or cancel any promotion without prior notice if there is evidence of abuse.
• Any rollover requirements (if applicable) must be met before bonus fund withdrawals are processed.
• Bonuses may not be transferred to other users or converted directly to cash without meeting the specified wagering requirements.
• Enrollment in royal47's four-tier VIP program is automatic, based on your gaming activity.

Royal47 reserves the right to void bonuses and all associated wins if there is evidence that a bonus was obtained through fraud, exploitation of technical loopholes, or violation of terms and conditions. royal47's decision in such matters is final.

06Game Rules and Fairness

All games available on the royal47 platform use Random Number Generator (RNG) that has been independently certified by an independent auditing body. This ensures every game outcome is random, fair, and cannot be manipulated by any party, including royal47 itself.

Users acknowledge that:

• The outcome of all games is based on chance and cannot be predicted or guaranteed.
• Game records maintained by the royal47 system are considered valid and final in any dispute.
• Any technical disruption during gameplay will be resolved based on valid server records; wins or losses that occur during the disruption may be reversed at royal47's discretion.
• The use of assistance software, automated bots, or any unfair methods to improve winning odds is strictly prohibited and may result in a permanent ban.

For Live Casino games, additional rules may apply based on the specific table rules stated before the game begins. Users are responsible for understanding those rules before joining any live game table.

07Accepted User Conduct

Royal47 operates a zero-tolerance policy toward any behavior that disrupts, deceives, or harms the platform or other users. The following are strictly prohibited:

• Using abusive, threatening, or discriminatory language in any communication with the support team or other users.
• Attempting to hack, attack, or disrupt royal47's technical systems.
• Sharing your account credentials with others or allowing third parties to use your account.
• Engaging in any form of financial fraud, including money laundering through the platform.
• Exploiting any bugs or technical errors on the platform to gain an unfair advantage.
• Spreading false or misleading information about royal47 to other users.

08Account Closure and Suspension

A Royal47 account may be closed or suspended in two ways — at the user's own request, or by Royal47 due to a breach of terms.

Closure at user's request: You may request account closure at any time by contacting our support team. Prior to closure, all eligible funds will be processed for withdrawal once a final review is completed.

Closure by royal47: We reserve the right to suspend or close an account without prior notice under the following circumstances:

• Proven cases of fraud, money laundering, or illegal activity.
• Serious or repeated violations of these Terms and Conditions.
• Failure to complete KYC verification requirements within the specified timeframe.
• Gaming activity that is suspicious or inconsistent with normal patterns.
• False or misleading registration information.

In cases of closure due to fraud or illegal activity, Royal47 reserves the right to withhold all funds in the relevant account until the investigation is concluded or as directed by the relevant authorities.

09Royal47's Liability Limit

Royal47 provides the platform on an "as-is" basis and makes every effort to ensure continuous service availability. However, there are liability limitations you should be aware of:

• Royal47 is not liable for losses arising from technical disruptions, internet connectivity issues, or circumstances beyond our control (force majeure).
• Royal47 assumes no liability for any indirect, consequential, or special losses arising from use of the platform.
• Royal47's maximum liability under any circumstances shall not exceed the amount of active deposits in your account at the time of the relevant incident.
• Royal47 is not responsible for any taxes or other financial obligations that may be imposed on you by authorities as a result of your winnings or gaming activity.

You are solely responsible for ensuring that your use of the Royal47 platform is lawful under the laws of your jurisdiction of residence. Royal47 makes no guarantees regarding the legality of our services in any particular jurisdiction.

10Privacy Policy and Data Protection

Royal47 takes your privacy seriously. All personal information collected during registration and use of the platform is protected with 256-bit SSL encryption and managed in accordance with Privacy Policy of ours that is separate.

In summary, royal47 collects and processes your personal information for the following purposes:

• Identity verification and KYC compliance.
• Secure processing of financial transactions.
• Communications related to your account, security, and relevant promotions.
• Service improvement and user experience enhancement.
• Compliance with legal and regulatory obligations.

Your personal information is never sold to third parties. Information is only shared with service providers directly involved in platform operations (such as payment processors) and is always subject to strict confidentiality agreements.

11Amendment of Terms and Conditions

Royal47 reserves the right to modify, add to, or amend these Terms and Conditions at any time in response to operational requirements, legal changes, or service improvements. Any amendment takes effect immediately upon publication on this page.

How we notify you of changes:

• Email notification to your registered address for major amendments that materially affect your rights.
• Banners or pop-up notices within the platform when you log in after changes take effect.
• Update to the "Last Updated" date at the top of this page.

It is your responsibility to review this Terms and Conditions page periodically. Continued use of the platform after any amendments take effect constitutes full acceptance of the latest version of the Terms and Conditions.

12Applicable Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to royal47's operations. Any disputes arising from or relating to this Agreement will be resolved through the process set out below.

royal47's dispute resolution process is as follows:

1. Internal resolution: All complaints should first be submitted to the royal47 customer support team via live chat or email. We are committed to resolving most complaints within 3–5 business days.
2. Escalation: If a complaint cannot be resolved at the support level, it will be escalated to Royal47's senior management team for a thorough review.
3. Final decision: Royal47's decision on disputes relating to games, bonuses, and transactions is final after all system records have been thoroughly reviewed.

All dispute-related communications must be conducted through official royal47 channels. royal47 will not be held responsible for any claims submitted through third parties or other unrecognised platforms.